Help / Line (ContractorDesk)

Line (ContractorDesk)

START HERE · COMPLETE WALKTHROUGHHow to use Line (ContractorDesk)Follow the full step-by-step guide with lettered screenshots.Open the illustrated guide →

The available Free Core Desk keeps a contractor's customer, job, estimate, invoice, and price-book work together.

Product details · Microsoft Store listing

Free Core Desk ($0)

What you can do

• Free Core Desk supports customers, jobs, estimates, invoices, and a price book.
• The web desk uses a separate Line sign-in at cmd.jehorizon.com.

More step-by-step help

• Start with Core Desk
• Prepare an estimate
• Follow a job into invoicing

Limits and review points

• Text-Back, missed-call SMS automation, and carrier 10DLC/TCR activation are in progress; do not assume they are live.

Troubleshooting

Expected a missed-call text

1. Do not rely on Text-Back during the pending rollout.
2. Use the Line desk for the available customer and job workflow, or contact support for status.

A paid messaging or receptionist control is missing

1. Do not assume Text-Back or voice activation is available during the carrier rollout.
2. Use the Core Desk features and contact support for current activation status.