Two distinct caller programs are described below: the proposed JE Horizon managed receptionist and the optional contractor-branded dedicated Business Line. Neither is the owner-alert opt-in.
JE Horizon managed receptionist — prelaunch proposal
No contractor customers are enrolled. This JE Horizon-branded caller program is not active or approved; caller sends remain disabled pending classification, provisioning and activation checks. Independent businesses would hire JE Horizon to handle their calls. The business relationship remains disclosed. Managed Receptionist SMS Terms.
Proposed public call path: a participating business's published number forwards unanswered calls to JE Horizon. Actual business/listing/number values must be verified before launch; examples are not live customers. The script below is the proposed managed-mode disclosure. BUSINESS and MOBILE_LAST4 are substituted with the actual service business and caller mobile suffix.
You have reached JE Horizon, the automated receptionist handling calls for [BUSINESS]. May JE Horizon send automated texts to your mobile ending [MOBILE_LAST4] about this service request for [BUSINESS], including intake questions and appointment updates? Message frequency varies. Message and data rates may apply. Text STOP to stop or HELP for help. Texting is optional and is not required to get service. We do not share mobile information for marketing. SMS terms are at jehorizon.com slash legal slash managed-receptionist-sms. Privacy is at jehorizon dot com slash legal slash privacy. If this is your mobile and you agree, press 1. Press 2 to continue without texts.
JE Horizon: You agreed to automated receptionist texts about your service request for [BUSINESS]. Msg frequency varies. Msg & data rates may apply. Reply STOP to stop, HELP for help.
Optional contractor-branded Business Line
The following dedicated-line script names the contractor as sender and requires its separate registration. It is not the proposed JE Horizon managed program above.
A call, missed call, payment, or MSA is not SMS consent. Only press 1 after this complete prompt records scoped permission. Press 2, silence, hangup, invalid digits, or an incomplete prompt = no texts. Script version 2026-09-14-dtmf1. Last updated .
Rendered variables
BUSINESS — the contractor’s consumer-recognizable name matching the registered brand/DBA
MOBILE_LAST4 — last four digits of the inbound caller’s confirmed mobile
PUBLIC_TERMS_URL — that business’s public SMS terms page, spoken in full
Brackets are not spoken. Live calls substitute verified registration values.
This is the automated assistant for [BUSINESS]. May [BUSINESS] send automated texts to your mobile ending [MOBILE_LAST4] about this service request, including intake questions and appointment updates? Message frequency varies. Message and data rates may apply. Text STOP to stop or HELP for help. Texting is optional and is not required to get service. We do not share mobile information for marketing. Terms and privacy are at [PUBLIC_TERMS_URL]. If this is your mobile and you agree, press 1. Press 2 to continue without texts.
First text, only after press 1 is stored
[BUSINESS]: You agreed to automated texts about your service request. Msg frequency varies. Msg & data rates may apply. Reply STOP to stop, HELP for help.
What this is not
Not JE Horizon owner/account SMS. That program is jehorizon.com/sms/ from +1 (910) 595-8132.
The dedicated Business Line option uses each shop’s own brand, campaign and exclusive number. The proposed managed program above is separately under review; this page does not assert its approval.
Not marketing, reviews, referrals, win-back, or debt collection.
Speech “yes” is not enabled at launch. DTMF 1 after the prompt finishes is the grant.