PRELAUNCH · PUBLIC REVIEWER DISCLOSURE

JE Horizon Managed Receptionist SMS Terms

J.E. Herizon LLC, doing business as JE Horizon · North Carolina, USA · Updated September 14, 2026.

1. Who communicates with you

JE Horizon proposes operating an automated receptionist for independent service businesses under service agreements. JE Horizon will identify itself as the receptionist and name the business involved in your request. The business performs the trade service; JE Horizon handles intake and communications. That relationship is disclosed, not a claim that those businesses are JE Horizon franchises or employees.

2. How you would opt in

At launch, a caller reaches a participating business's published number and its unanswered call is forwarded to JE Horizon, or calls an expressly published JE Horizon receptionist number for that business. Before texting, the receptionist identifies JE Horizon and the service business, reads the full SMS disclosure, and asks the caller to press 1 to agree. The system records the affirmative response and the exact disclosure before queuing the first SMS. Actual participating numbers and public listing URLs must be verified before activation; none are represented as live customer listings today.

A call, missed call, phone-number listing, contractor agreement, payment, silence or hangup is not SMS opt-in. Press 2 to continue by voice without texts. Early or invalid digits do not grant permission. No first text is sent to ask for permission. Texting is optional and is not a condition of purchase or service.

3. Messages and charges

Proposed recurring automated messages concern only the consented service request: confirmation of consent, intake questions and appointment/service-request updates. Message frequency varies with the request. Message and data rates may apply. No marketing, purchased lists, review solicitation, referrals, win-back or unrelated businesses. The first text identifies JE Horizon and the service business. Booking confirmations are sent only when a booking is actually confirmed.

4. STOP, HELP and duration

Reply STOP to stop the program's texts from that sender. HELP provides JE Horizon support: [email protected]. You may also contact support to revoke permission. A STOP applies across requests handled by the same managed sender, not just one business. Request-scoped permission ends on request closure or after 30 days, whichever occurs first. START does not automatically enroll you in a different program or reopen expired requests. A message already in transit may still arrive.

5. Privacy and service information

Mobile information and SMS consent are not sold, rented or shared with third parties or affiliates for marketing/promotional purposes. Necessary communications providers process messages to deliver the service. Information about your service request is provided to the business you contacted for that request. We retain consent evidence and processing records for compliance, security and dispute handling with access controls. See the Privacy Policy; contact support for access, deletion or revocation requests, subject to applicable retention obligations.

6. Separate programs

JE Horizon Account & Owner Alerts is a separate opt-in for account holders, not permission to text their callers. The optional dedicated Business Line service uses a contractor's own approved brand/campaign/number and its separate disclosures. Neither is automatically substituted for this proposed managed program.

7. Availability

Carrier approval, supported routing, reliable consent/STOP controls and operating readiness are required before activation. Carriers are not liable for delayed or undelivered messages. Approval timing is an estimate, not a guarantee. These operator-written terms are not a representation of attorney or carrier approval.