Business Information

Store Identity

Storefront brand

JEHORIZON

Legal business name

JE Horizon LLC

DBA / trading name

JEHORIZON

Primary service region

United States

Website

https://jehorizon.com

Support contact page

https://jehorizon.com/contact

Customer Support

• Email: support@jehorizon.com
• Response expectations: Support replies within 24 hours on business days.
• Phone: Email and contact form support only at this time.
• Live chat support is available on our website via Tidio.

Business Model Transparency

• Online-only ecommerce store for U.S. shoppers.
• Orders are fulfilled through integrated supplier networks.
• Payment processing is handled by Stripe and PayPal.
• Tax and shipping are shown at checkout before payment confirmation.
• Support, returns, and dispute handling are managed by our team.

Policies and Customer Rights